EPPY guide
EPPY repair warranty
Warranty usually ranges from 1 to 6 months and depends on the repair type, installed part, and device condition. Extended terms apply only when written on the receipt before repair starts.
What is covered
- The installed part and technician labor for the same fault.
- Installation defects or a repeat issue from the confirmed repair cause.
- Device inspection when a warranty claim is opened.
What is not covered
- New drop, impact, liquid exposure, or physical damage.
- Self-opening, third-party repair marks, or unsafe charging accessories.
- Hidden board faults, old liquid damage, and data recovery without a guaranteed result.
Warranty by repair type
| Repair type | Warranty |
|---|---|
| Original / OEM display | 3-6 months |
| Copy display | 1-3 months |
| Battery | 3-6 months |
| Charging port | 3-6 months |
| Back glass | 1-3 months |
| Board repair | Case by case |
| Liquid damage | Limited warranty |
| Data recovery | Result-based |
| Software services | Up to 1 month |
FAQ
Is water resistance preserved after opening?
The device is resealed, but the original factory water-resistance rating is not guaranteed after repair.
What should I do if the issue returns?
Send the receipt number, model, and symptom on WhatsApp. We will check whether the case is covered.
Useful pages
How EPPY works: on-site repair, pickup, diagnostics, and warranty
Step by step: request, model, photos, price confirmation, on-site visit or pickup, diagnostics, repair, testing, and warranty.
Where EPPY works: mobile Apple and Android repair in Israel
EPPY main service area: from Karmiel to Ashdod and Jerusalem. On-site repair, pickup/delivery, and urgency are confirmed by route and part availability.
Russian-speaking iPhone, MacBook, iPad, and Apple Watch repair in Israel
Apple repair in Russian in Israel: WhatsApp, on-site service, pickup/delivery, prices, warranty, and Tel Aviv coordination.