EPPY guide
How EPPY works: on-site repair, pickup, diagnostics, and warranty
EPPY coordinates from Tel Aviv with mobile technicians and scheduled device handoff. Price, part, and timing are confirmed before repair starts.
Repair flow
- You send the model, city, symptom, and damage photos.
- We clarify the issue, part availability, and urgency.
- We confirm the initial price, handoff method, and timing.
- We schedule on-site repair, pickup/delivery, or technician handoff.
- The device is diagnosed before repair.
- If diagnostics changes the quote, the repair is approved again.
- After repair, the device is tested and returned.
- You receive warranty terms for the completed repair.
When repair can be done on the spot
Some common repairs can be done quickly when the model is known, the part is available, and the device does not need complex diagnostics. Liquid damage, board faults, overheating, or data risk require inspection first.
FAQ
Who receives my device?
The device is handed to an assigned technician or through pickup/delivery after the request details are confirmed.
What if repair is not possible?
We explain why, then offer data recovery or a repair-versus-replacement comparison.
Useful pages
EPPY repair warranty
EPPY warranty terms for iPhone, MacBook, iPad, Apple Watch, and Android repair: parts, labor, limits, and timing.
Where EPPY works: mobile Apple and Android repair in Israel
EPPY main service area: from Karmiel to Ashdod and Jerusalem. On-site repair, pickup/delivery, and urgency are confirmed by route and part availability.
Russian-speaking iPhone, MacBook, iPad, and Apple Watch repair in Israel
Apple repair in Russian in Israel: WhatsApp, on-site service, pickup/delivery, prices, warranty, and Tel Aviv coordination.