Privacy Policy

What personal data do we collect?

When interacting with our website, specifically when filling out forms ("Callback", "Repair Request", "Consultation"), we may collect the following information:

• Your name
• Contact phone number
• Your device model
• Description of the issue

Additionally, data about your visit is automatically collected through Google Analytics 4:

• IP address
• Browser type and version
• Device type
• Operating system
• Referral link (source of visit)
• Browser language
• Pages you visited

Purpose of collecting personal data

Your personal data is used for the following purposes:

• Providing quality repair and service for Apple and Android devices
• Promptly contacting you to clarify repair details
• Notifying you about the repair status of your device (including via Telegram bot or SMS)
• Sending promotional, informational, and news mailings (with the option to unsubscribe at any time)
• Analyzing visitor behavior to improve website performance and service quality

How we use Cookies

Our website uses cookies to improve your user experience. Cookies help us:

• Analyze user behavior on the site (Google Analytics 4)
• Customize and optimize content

You can configure your browser at any time to block all cookies or warn you when they are sent. However, please note that this may limit the functionality of the website.

How we protect your personal data

EPPY applies modern technical, administrative, and organizational security measures to protect your personal data. Your information is stored on secure servers with limited access.

Despite all efforts to protect information, please remember that no website can fully guarantee absolute data security on the internet. We recommend that you also follow security measures while using the internet.

Transfer of personal data to third parties

We do not transfer, sell, or exchange your personal data with third parties, except in cases required by Israeli law or for the provision of services (for example, delivery of goods or notifications through postal or courier services).

Your rights regarding personal data

You may:

• Withdraw your consent to the processing of personal data at any time.
• Request deletion of your personal data from our databases.
• Unsubscribe from any promotional and informational mailings using the appropriate links in emails.

To exercise these rights, please contact us using the contact information provided on the website.

Changes to the Privacy Policy

EPPY reserves the right to update this Privacy Policy. We recommend periodically reviewing this page to familiarize yourself with any changes. In case of significant changes, we will notify you additionally by email or through the website.

Contact Information

If you have questions regarding this Privacy Policy, please contact us: